Billing
Why Is My Charge Higher Than Expected?
If you notice a charge from Weaveform that looks higher than usual or see multiple charges in one month, it is typically due to one of the following reasons: 1. It is a "Pending" Authorization When you pay by credit card, your bank may place a ...
Important Information Regarding Chargebacks
A chargeback is when a customer asks their bank to reverse a payment. At Weaveform, we want to help you resolve any billing issues directly. Please read the following before contacting your bank, as initiating a chargeback has immediate effects on ...
Troubleshooting Payment Issues
Weaveform uses Stripe to process payments securely. If you encounter an error during checkout, it is often related to security checks or bank restrictions. Common Payment Errors If your payment is unsuccessful, you may see one of the following common ...
Renewal Payment Failure
To prevent your website from going offline, we begin processing renewals 14 days before your plan or domain is set to expire. Why do we charge 14 days early? We attempt the payment early to give you a "safety window." If there is an issue with your ...
Change Your Billing Cycle (Monthly vs. Yearly)
You can switch between monthly and yearly billing at any time. To update your plan, follow these steps: Log in: Sign in to your account dashboard Access Subscription Settings: Navigate to Settings and select Manage Subscription Initiate the Change: ...
Automatic payments from your credit card
To keep your services running smoothly and without interruption, we use an automated billing system. How Billing Works We offer both Monthly and Yearly subscriptions. Depending on the cycle you chose, your account will be billed automatically on the ...
Refund Policy
To keep our platform affordable and manage the immediate costs associated with web hosting and domain registration, Weaveform maintains a strict refund policy. 1. No-Refund Policy Please note that all payments made to Weaveform are non-refundable. ...
Popular Articles
Purchase Your Domain
Follow these steps to find and register a new domain name for your website: Log In: Sign in to your account dashboard. Go to Domain Settings: Navigate to Settings and select Manage Domain. Search & Register: Click on Search Domain to enter the name ...
Intro to Domains
Think of a domain name as your website’s physical street address. It is what people type into their browser to find you (for example: `www.yourbusiness.com`). Using a Weaveform Subdomain While you are on a free trial, your website will use a ...
Renew your Subscription
To ensure your website stays online and your services are not interrupted, all plans are set to Auto-Renew by default. How to Check Your Plan Status You can view your current plan details, including your next billing date, at any time: 1. Log in to ...
Using Templates
Find the Perfect Look for Your Website We offer a wide variety of templates designed for every goal—whether you’re a local vet, a software startup, a construction firm, or a creative professional. What is a template? Starting from scratch can be ...
Purchasing Email account
While our Premium plans provide powerful website features, they do not automatically include a business email account (e.g., yourname@yourbrand.com). Getting a Professional Email Business emails must be purchased separately. We recommend purchasing a ...