Purchasing Email account

Purchasing Email account

While our Premium plans provide powerful website features, they do not automatically include a business email account (e.g., yourname@yourbrand.com).


Getting a Professional Email

Business emails must be purchased separately. We recommend purchasing a personalized mailbox from Zoho Mail through Weaveform so that we can setup email authentication e.g. DKIM/SPF/DMARC for you.


Why Authentication Matters

When you set up your email through our platform, we help you configure the necessary security settings to protect your brand. This authentication process is important because it:

Boosts Deliverability: Ensures your emails arrive in the Inbox rather than the Spam folder
Prevents Fraud: Protects your domain from "spoofing" (people pretending to be you) and phishing attacks
Builds Trust: Professional, verified emails look more credible to your customers and partners


Prerequisite

You must have a domain registered on Weaveform in order for our platform to configure your email for you.  Please check that you have an active domain at Manage Domain.  If not, these are possible options:
  1. Purchase a domain in Weaveform
  2. Transfer a domain into Weaveform, Option 2: Transfer your Domain

How to Purchase and Set Up Your Business Email

Follow these steps to create your professional email address (e.g., name@yourdomain.com).

Step 1: Access Email Settings
  1. Log In to your account.
  2. Go to Settings on the left-hand menu.
  3. Select Manage Email.

Step 2: Create Your New Mailbox

Click the plus (+) icon to add a new email account.  Fill in the following details:
  1. Domain: Select the domain you want to use (the part after the "@" symbol).  If you do not see any domains listed, please read the Prerequisite section above.
  2. Name: Enter the display name (e.g., "Support" or "Jane Doe").
  3. Email: Choose your username (e.g., "hello" or "info").
  4. Password: Create a secure password for this specific mailbox.

Step 3: Complete Purchase

Follow the final prompts to confirm your selection and complete the setup. Once finished, your business email will be ready to use!

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