Managing Customer Enquiries

Managing Customer Enquiries

Email Enquiries

All paid Weaveform sites include built-in contact forms. Enquiries are automatically sent to the email address associated with your account.


WhatsApp Chat

Your site features a floating WhatsApp icon for instant customer messaging.  If you leave your Phone Number blank, the floating icon will not display.  To update your WhatsApp number:

  1. Click your Profile Icon (top right) and select Edit Info.
  2. Update the Phone Number and click Update.
  3. Test: Visit your website and click the icon to ensure it connects to the correct chat.

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